Move-In Assistance and Other Colocation Services

CoreSite’s dedicated approach to enabling seamless customer deployments and installations.

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A Smooth and Flawless Execution

At CoreSite, we strive to deliver excellent colocation service in all aspects of our business. We employ well-trained Service Managers to handle the coordination and implementation of every deployment and installation at our facilities. By using a strategic – yet routine – approach, CoreSite Service Managers offer consultative advice and detailed project management to our customers in order to ensure that each deployment is handled as professionally and seamlessly as possible.

Industry-Leading Customer Service

The willingness of CoreSite employees to go above and beyond to provide customers with the best experience possible is reflected in the results of CoreSite's annual net promoter survey. Most recently, CoreSite received a net promoter score (NPS) two times the industry average, placing CoreSite in the top 25% of telecommunications companies for customer satisfaction and willingness to recommend a company to a friend.

What to Expect from Our Colocation Services

Colocation benefits offered by CoreSite Service Managers include the following services:


Assistance in creating the optimal design for your deployment.


Strategic advice on how to best handle your deployment, based on the success of hundreds of previous customer installations.

Project Management

Management of all deployment timelines and implementation of previously agreed upon installation milestones.


Provide customers with contacts from our extensive vendor list.

"Our operations rely heavily on mission-critical infrastructure and CoreSite offers the solutions we need for continued growth. Apart from the physical infrastructure, we were extremely pleased with the customer experience — a true serve-the-customer approach, which helped us make the clear choice to partner with CoreSite for our mission-critical data center needs."

Jason O'Sullivan, Vice President of Business Technology,

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Additional Resources

White Paper: Off-Site Data Centers

Growing numbers of large organizations are now moving some or all of their IT operations to off-site facilities. Learn how.

Virtual Data Center Tour

Take a look inside our data centers and hear from our executive team to learn why CoreSite is the right place for your IT infrastructure.

Infographic: Where Will Your Data Live?

We surveyed over 130 IT decision makers to understand what their data centers look like today, and where they are headed in the future.