Mission Critical: Veterans in the Data Center

Feb 5, 2018

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Approximately fifty percent of CoreSite's mission critical roles are filled with veterans.

Why?

Problem-solving. Diligence. Detail-orientation. Adaptability.

When you think of individuals who work in technology, these are some of the skills and characteristics that you may associate with them. These skills are highly prized in the data center world. And rarely are there individuals who have adopted and honed them better than our men and women in the military.

When veterans finish their military service and enter the civilian workforce, they bring with them a unique set of values, skills and experiences. Not only are they accustomed to following rigid protocols and chains of command in a way that someone in the private sector hasn't been exposed to, they're able to adjust to sudden change with forethought and ingenuity, falling back on their military training to achieve a swift resolution.

It's this seemingly contradictory combination of pragmatism and instinct, group orientation and solid individualism, which prove veterans so adept at data center facility management and operations.

So naturally, these men and women are a perfect fit to work for data center providers such as CoreSite, and are actively sought for mission-critical roles.


Theory into practice: data center design and operations

Data centers come with myriad moving parts, so understanding the theory behind the designs and knowing how to operate and maintain each component is where veteran staff members truly shine. There are power and cooling systems, network and connectivity configurations, and numerous security safeguards. Routine is revered. Regular testing is imperative. Disaster preparedness is compulsory. Because veterans are comfortable knowing the ins and outs-the surface and the guts-of multiple systems and how they relate to each other, they tend to have a well-rounded acuity that serves data centers and their customers well.


Mimicking the military model: from sequential training to full qualification

CoreSite's onboarding process includes a rigorous training program-- similar in structure to military training-- involving a series of modules and instruction. The employee has to pass each module to earn his or her way into a fully qualified and credentialed data center employee, allowing for various stages of career progression.

In the course of their training, employees might dive into the technical weeds of one or two specialized systems, or step back and take a comprehensive survey of the entire data center ecosystem depending on their level of familiarity, comfort and progression. They also participate in simulated drills of potential real-world events.

This intensive, sequential training allows them to systematically and methodically build a base of expertise to complement their fearlessness and commitment to a mission that ultimately services data center customers better by ensuring systems, configurations and equipment are deployed and working at all times.


Securing a technical future

The tech sector--whether software, hardware or networking--is hypercompetitive. Companies want the best and brightest employees as the custodians of their brands and their customers' businesses. And the data center industry is no exception.

The women and men of our military bring with them a deep-rooted commitment to learning, goal-setting and discipline-both as individuals and professionals- that make them an invaluable addition to any team. The qualities and characteristics instilled in them during their service time are ideally suited to an industry facing ever-increasing demand, shifting priorities, and unforeseen challenges, and we are honored to have these professionals as part of the CoreSite team!

Take a virtual tour of one of our facilities and see up close how veterans are a driving force behind CoreSite's best-in-class customer experience.

Anthony Hatzenbuehler

Anthony Hatzenbuehler

Senior Vice President of Field Operations

Anthony Hatzenbuehler is the Senior Vice President of Field Operations at CoreSite and brings more than 20 years working in operations, including nearly 10 years in the Navy.

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