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CoreSite's obsession with providing an exceptional customer experience is evident in every aspect of our business. From the trained and certified personnel that support data center assessment, relocation and implementation, to the flexible commercial model and full spectrum of product solutions - cabinet, cage, computer room or dedicated building - CoreSite offers industry-leading customer satisfaction. Simply put, we are singularly focused on providing our customers with data center solutions to meet their individual business needs.
Reliability is the foundation upon which all CoreSite solutions are built. Our portfolio performance of 99.9999% (six 9s) uptime beats the industry average, and CoreSite's 100% uptime SLA further illustrates our commitment to reliably delivering your connectivity. Redundant uninterruptible power supplies exist at all of our facilities, and new facilities are built to withstand natural disasters such as hurricanes, floods and earthquakes.
CoreSite is dedicated to providing redundant security measures -- including on-site key card access, biometric scanners, perimeter cameras and mantrap entries – as well as 24/7/365 in-house security personnel with an average of five years’ tenure at our facilities. These measures help to ensure that CoreSite’s portfolio is validated as SSAE-16 Type SOC 1. And, the physical security and infrastructure we provide enables our customers to achieve industry mandated compliance requirements such as PCI-DSS.