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CoreSite's obsession with providing an exceptional customer experience is evident in every aspect of our business. From the trained and certified personnel that support data center assessment, relocation and implementation, to the flexible commercial model and full spectrum of product solutions - cabinet, cage, computer room or dedicated building - CoreSite offers industry-leading customer satisfaction. Simply put, we are singularly focused on providing our customers with data center solutions to meet their individual business needs.
Reliability is the foundation upon which all CoreSite solutions are built. Our portfolio performance of 99.9999% (six 9s) uptime beats the industry average, and CoreSite's 100% uptime SLA further illustrates our commitment to reliably delivering your connectivity. Redundant 2N or N+1 uninterruptible power supplies exist at all of our facilities, and new facilities are built to withstand hurricanes, floods, earthquakes, and other natural disasters.
CoreSite’s dedication to instituting next generation technological security measures, including key card access, biometric scanners, IP cameras, and mantrap entries, ensures our ability to achieve SSAE 16 Type 2 SOC 1 certification. And the 24/7/365 physical security provided at all of our facilities fulfill regulatory compliance with PCI-DSS, HIPAA and FISMA requirements. Our security staff is comprised of CoreSite employees with an average of five years’ tenure, which leads to greater teamwork and dedication to customer service.