Please fill out the form below or email our customer service team at customersupport@coresite.com.
Local CoreSite service personnel is stationed in the CoreSite offices in the main regional data center location, reachable in-person, by email or phone from 8 a.m. to 5 p.m. local time. Corporate service personnel is available from 8 a.m. to 5 p.m. Mountain time.
Our operations and facilities teams work 24x7x365, providing the following options for emergency support:
Option 1: Login to MyCoreSite and submit a trouble ticket
Option 2: Email CoreSite Emergency Support at Emergency@CoreSite.com
Option 3: Contact a local operations team member
Should you have any questions or concerns regarding a statement, contact our accounting group directly via Billing@CoreSite.com or by calling +1 866.777.CORE. As always, if you wish to involve our Customer Service team in any inquiry, please contact them at CustomerSupport@CoreSite.com.
If you are having difficulties logging in to your account in MyCoreSite, our service delivery platform, our customer service team will assist you. Whether you need to change a password or have any another issue, please email Info@coresite.com with details regarding your need and a representative will assist you as quickly as possible.
