User Portal

Your data center deployments are fundamental to your business. Managing those deployments should be straight-forward and informative. CoreSite’s online service management portal, MyCoreSite.com, allows you to view your DCI (Data Center Intelligence) with CoreINSITESM, track your move-ins, monitor existing services, order new services, and obtain personalized support. Have a web experience that functions in the same secure, reliable and efficient manner as your colocation deployment.

What You Can Expect

• Flexibility when managing user permissions, physical access and emergency notifications
• Integrated customer ordering experience to reduce delays
• Tools to manage your deployment
• Real-time support monitoring
• Information available through inquiry tracking and self-service tools
• Data Center Intelligence (DCI) access with CoreINSITESM

Data Center Intelligence

CoreSite’s new portal feature, CoreINSITESM, gives you more visibility into your data center deployment. Features include:

• Power, temperature and humidity readings
• Near real-time visibility into power utilization and environmental conditions, with historical trending
• Downloadable .csv files with circuit detail and aggregates at the licensed space level
• Interactive graphical interface with drill through capability and cross hairs

Ensure Users Have the Right Physical and Online Access

CoreSite takes physical and virtual security very seriously. As such, we ask that system administrators ensure MyCoreSite.com user lists, portal permissions, and access authorizations are kept up-to-date with the appropriate access and permissions. Below are a list of items to confirm and keep current:

• Active employee user lists
• Email addresses and contact information
• Portal permissions and physical access rights