Clients are at the Center of Everything We Do
CoreSite is committed to quickly responding to inquiries and addressing clients’ ongoing needs. We know that to deliver an exceptional experience, we must be highly proactive, easy to contact and extremely responsive.
Engage with us how and when you want to address your needs.
If you would prefer immediate assistance, please refer to the emergency support contact options below.
+1 866.777.CORE
+1 303.405.1000
EMERGENCY SUPPORT
Our Data Center Operations teams work 24x7x365, providing the following options for getting emergency support:
All 28 data centers in the 10 markets we serve are supported 24x7x365 by Data Center Operations teams who provide local facility monitoring, maintenance and remote hands support.
Our Operations Support Center provides 24x7x365 network monitoring, maintenance and repair for all cloud-based services, peering and IP connectivity services.
Our Client Services team is here to fulfill any request and answer any question you have regarding your deployed services. We also project manage all deployments to ensure on-time installation, every time.
Our Billing Services team is here to answer any questions you may have regarding your bill or help address any payment options available to you.
Our Account Managers provide you with technical and commercial solutions that enable your hybrid IT strategy to come to life.